Privacy Policies
PRIVACY POLICY
This Privacy Policy explains how *The Cover Up Project* (“TCUP”, “we”, “us”, “our”) collects, uses, and shares information when you visit or make a purchase from *thecoverupproject.in* (“Website”).
1. Information We Collect
When you visit or use our Website, we may collect:
A) Information you provide
* Name, phone number, email address
* Shipping and billing address
* Order details (products, quantities, order value)
* Messages you send us (email/WhatsApp/Instagram DMs, customer support)
B) Information collected automatically
* Device and browser information
* IP address
* Pages visited, time spent, clicks
* Cookies and similar tracking technologies (see “Cookies” section)
C) Payment information
We do not store your full card/bank details. Payments are processed by secure third-party payment gateways. We may receive a payment confirmation and limited transaction details.
2. How We Use Your Information
We use your information to:
* Process and fulfill orders
* Deliver products and provide customer support
* Send order updates (SMS/WhatsApp/email)
* Prevent fraud and maintain security
* Improve our Website and offerings
* Send marketing communication only if you opt in (you can opt out anytime)
3. Sharing of Information
We may share your information with:
* *Shipping and logistics partners* to deliver your order
* *Payment gateway providers* to process payments
* *Service providers* that help us operate the Website (analytics, communication tools)
* Authorities if required by law or to prevent fraud
We do not sell your personal information.
4. Cookies
We use cookies and similar technologies to:
* enable website functionality (cart, checkout)
* understand how visitors use our Website
* improve performance and user experience
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We take reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure. Please use the Website at your own risk.
6. Data Retention
We retain personal information as long as necessary to:
* fulfill orders and provide support
* comply with legal/accounting requirements
* resolve disputes and enforce agreements
7. Your Choices & Rights
You may request access, correction, or deletion of your personal information, subject to applicable laws. To do so, contact us at: *[support@thecoverupproject.in](mailto:support@thecoverupproject.in)*.
8. Children’s Privacy
Our products are meant for children, but our Website is intended for purchase by *parents/guardians*. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
*Last Updated:* 16 January 2026
10. Contact
Email: [support@thecoverupproject.in](mailto:support@thecoverupproject.in)
Address: 153/A, Nandadeep Building, No 5, 1st Floor, LN Road, Matunga Central, Mumbai 400019, India